End User Computing

Gartner's Sample Job Description for role dedicated to adoption of the DEX Platform 

10-25-2022 12:41 PM

In this document, Garter have laid out a job description template for a Digital Adoption Platform Analyst/Designer. This document cannot be used for commercial use, but it is a great guide for the role which encompasses;

Manages and continuously improves digital employee experience (DEX), employee digital dexterity and application adoption and proficiency through the use of a digital adoption platform (DAP).

The role plans and manages the implementation of in-application guidance to improve employee adoption, adaptation and optimal use of applications.

The role will collaborate with the business and IT colleagues to drive adoption of existing applications and work with stakeholders to plan for new technology deployments to develop and execute successful adoption strategies. Ultimately, the designer/analyst helps improve application return on investment by decreasing digital friction.

Read on in the attached job specification from Gartner, designed for DEX and workplace leaders to hire internal resources.

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Gartner sample job description for internal role to improve adoption of the DEX platform and tools

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